Competitive
job market, it is essential for organizations to understand the requirements of
each job position to ensure that they hire the right candidates with the
necessary skills and qualifications. This is where job analysis comes into
play, which is a systematic process that examines the duties, responsibilities,
and requirements of a job. Job analysis provides critical information about the
knowledge, skills, and abilities that are essential for successful job
performance, as well as the tasks and responsibilities that make up the job. By
performing job analysis, organizations can develop accurate job descriptions,
establish fair compensation plans, and design effective training and
development programs. We will explore the importance of performing job analysis
in organizations, and the different methods and techniques that can be used to
conduct a job analysis.
THE KEY TO EFFECTIVE JOB DESIGN: JOB ANALYSIS METHODS
It is difficult to determine which duties employees complete. When gathering information for a job analysis, direct observation, as well as surveys or interviews with the most qualified incumbent(s), is the most successful method (Cummings & Worley, 2021). The most prevalent job analysis approaches are described below.
Interview: In a face-to-face interview, the interviewer obtains the necessary information from the employee about the needed to perform the job. The interviewer uses predetermined questions, with additional follow-up questions based on the employee's response. This method works well for professional jobs (Campion et al., 2011).
Observation: Employees are directly observed performing job tasks, and observations are translated into the necessary for the job. Observation provides a realistic view of the job's daily tasks and activities and works best for short-cycle production jobs (Brannick et al., 2017).
Work diary or log: A work diary or log is a document kept by an employee that details the frequency and time of tasks. The employee keeps logs for several days or weeks. HR examines the logs for patterns and then translates them into assignments and responsibilities. This strategy generates a massive amount of data, but most of it is difficult to analyze, may not be relevant to the job, and is difficult to keep up with (Hunter et al., 2018).
Behavioral event interview: Traditional job analysis, which focuses primarily on the evaluation of tasks, activities, and responsibilities, varies from behavioral event interviewing, a competency-based work analysis. In the context of behavioral event interviewing:
•
A senior management team identifies crucial future performance areas for the
organization's business and strategic initiatives.
•
Human resources put together panels of people who are informed about the roles
available at the organization (i.e., subject matter experts). Employees,
managers, supervisors, trainers, and others are examples of these groups.
•
A facilitator conducts interviews with panel members to acquire examples of job
behaviors and actual job events.
•
For clarity, the facilitator creates thorough descriptions of each recognized
competency, including descriptive words.
•
HR ranks the competencies, and panel members determine that must be met.
•
Human resources establishes performance standards for each job. The organization
must create and implement competency-based selection, screening, training, and
remuneration tools and processes. (Bracken and colleagues, 2017)
Finally,
there are numerous job analysis methodologies accessible, each with its own set
of advantages and disadvantages. Based on the nature of the job and the
resources available, organizations should select the most appropriate strategy
for their specific circumstance. Organizations can guarantee that they have a
comprehensive grasp of their employees' duties by employing job analysis
methodologies successfully. This information can then be used to make educated decisions
about recruiting, training, and performance management.
ENHANCING ORGANIZATIONAL
PERFORMANCE THROUGH JOB ANALYSIS
Job analysis provides valuable information that may be used in a variety of ways, including the creation of job descriptions and job specifications. Employment descriptions outline the job duties, responsibilities, and requirements, whereas job specifications detail the key performance indicators required to accomplish the job. The results of job analysis are utilized to create these records, which are essential for HR's work-related actions.
Another
important application of job analysis data is in salary decisions. By detecting
parallels and variances in job content, job analysis can assist in establishing
internal equality and relative worth of employment. When work content differs,
however, those variances, together with market rates, constitute part of the
justification for paying various jobs differently. As a result, data from job
analysis is critical in designing a fair and competitive compensation
structure.
Furthermore,
job analysis data can be utilized to create or pick employment tests that
measure the most important tasks. Work samples are one sort of examination that
simulates job responsibilities and demands candidates to demonstrate their
ability to efficiently perform these tasks. Some assessment approaches,
depending on the job needs, focus on measuring the required to accomplish job
duties efficiently, such as mental ability, physical abilities, or personality
traits.
Finally,
job analysis is an important tool for human resource professionals to use in
order to make informed decisions that match the organization's goals. HR can
use job analysis data to create job descriptions and requirements, make
compensation decisions, and choose or create employment exams that measure the
most critical tasks. With this information, HR can guarantee that the firm has
a fair and competitive compensation structure while hiring the finest people.
REFERENCES
Bracken, D. W., Timmreck, C. W., & Church, A. H. (2017). The Handbook of Multisource
Feedback: The Comprehensive Resource for Designing and Implementing MSF Processes
(Vol. 6). John Wiley & Sons.
Brannick, M. T., Levine, E. L., & Morgeson, F. P. (2017). Job analysis: Methods, research, and
applications for human resource management in the modern workplace. Routledge.
Campion, M. A., Fink, A. A., Ruggeberg, B. J., Carr, L., Phillips, G. M., & Odman, R. B.
(2011). Doing competencies well: Best practices in competency modeling. Personnel
Psychology, 64(1), 225-262.
Cummings, T. G., & Worley, C. G. (2021). Organization development and change. Cengage
Learning.
Hunter, J. E., Schmidt, F. L., & Jackson, G. B. (2018). Meta-analysis: Cumulative knowledge
and knowledge gaps. Oxford University Press.
Selden, S. C., Ingraham, P. W., & Jacobson, W. S. (2013). Human resource management in
public and nonprofit organizations: A strategic approach. Routledge.
2 Comments
Success through job analysis involves understanding the skills, knowledge, and abilities required for a specific job role, and then aligning these needs with the qualifications and experiences of potential candidates. This approach can help organizations improve their hiring decisions, increase employee performance and productivity, and ultimately achieve greater success in reaching their business goals.
ReplyDeleteThis article is very interesting, as regular job analysis contributes to employee as well as organizational performance by promoting job attitudes and working environments. Job analysis can be used to identify factors affecting the employee's motivation and job satisfaction level.
ReplyDeleteIn simple words, job analysis is a formal program that examines the tasks, duties, and responsibilities contained in an individual unit of work. But according to Michael Armstrong, job design is defined as "the specification of methods, relationships, and content related to the job that is to fulfil the organizational and technological requirements along with the social and individual requirements of the employee".
The author has explained in this article what job analysis is. Job analysis methods and how job analysis connects with organizational performance
The most common methods of job analysis include open-ended questionnaires, highly structured questionnaires, interviews, observation, a work diary or log, and behavioural event interviews. (Performing Job Analysis, https://www.shrm.org)